Support
We read every message, and we'd like to hear from you
The Six Pages is made by one person, and the people who use it shape what it becomes. If something isn't working, if you have a question, or if you've thought of something that would make this space better, we want to know.
Reach us
The best way to get help or share a thought is by email. Write to us anytime:
Written and read by one person, not a ticket queue.
What to expect
So you know what you're waiting on:
- We acknowledge every message within 48 hours.
- Most issues are resolved within 14 days.
- Requests about your data — a copy of it, a correction, or deletion — are handled within 45 days, and usually much sooner. You can also delete your writing and your whole account yourself, from inside the app, without asking anyone.
- Anything touching safety or the crisis feature is read and acted on first, ahead of everything else.
If we ever decline a request about your data, we'll tell you why and how to appeal it.
What to write about
Anything, honestly. To help us sort messages quickly, a word in your subject line is welcome but never required:
- Help — something isn't working, or you're not sure how a part of the app works.
- Idea — a feature you wish existed, or a small change that would help.
- Thank you — if the app has meant something to you, we'd love to hear it. It's why this exists.
- Concern — anything that didn't sit right, including how something made you feel.
There is no wrong way to reach out, and you never need a polished reason.
Common questions
Is this a replacement for therapy?
No. The Six Pages is a reflective writing app. It is not therapy, it creates no clinical relationship, and the AI that responds is not a therapist, counselor or crisis worker. If you're working with someone, this sits alongside that. If you're not, it isn't a substitute for finding someone. See Safety.
Who am I actually talking to?
Claude, an AI made by Anthropic. The app says so before you write anything, and again before you speak out loud. More about that here.
Is my writing private?
What you write is stored so you can return to it, and it isn't sold, advertised against, or used to train AI models. There is no analytics in the app — we don't track which pages you visit or how long you spend. The Privacy Policy sets out the whole picture, including the one category of record you can't delete and why.
Are my voice conversations recorded?
No. Audio isn't stored, and we've turned off transcript retention with our speech provider. The text of what was said goes into your own session so you can read it back, and you can delete that like anything else.
What happens if I write something worrying?
The app notices, moves to a screen that points you toward people who can help, and stays with you. It cannot call anyone for you. The whole process is written out here.
How do I cancel my subscription?
Through your Apple App Store or Google Play account settings, the same as any other subscription. Cancelling takes effect at the end of the period you've already paid for. Your writing isn't deleted when a subscription ends.
How do I delete my account?
From inside the app, at any time, without asking us. See the account deletion page.
If you are in crisis or thinking about harming yourself, please don't wait for email. In the US, call or text 988 to reach the Suicide & Crisis Lifeline, or text HOME to 741741 for the Crisis Text Line. If you are in immediate danger, call 911 or your local emergency number.
Looking to remove your account? See our account deletion page.